Shipping Protection

Ensure your beautifully preserved keepsakes arrive safely and in perfect condition after months of expert craftsmanship. If they don't, we'll replace them at no cost to you – guaranteeing your irreplaceable memories reach you exactly as intended.

If your preserved pieces arrive damaged, cracked, or broken during transit, we'll immediately work to create the insurance claim needed and set up the repair necessary for your pieces.

If your preserved pieces are lost or stolen during shipping, we'll handle all the replacement processes and ensure your irreplaceable keepsakes are recreated and delivered exactly as you envisioned.

• Damage must be reported within 48 hours of delivery • Original packaging must be retained for inspection if requested • Valid tracking number required for lost shipment claims
• Coverage includes transit phase from our facility through final delivery • Photos of damaged items required for replacement processing

Your preserved pieces represent life's most meaningful moments transformed into lasting keepsakes. With our proven track record of preserving over 18,000 arrangements, Shipping Protection gives you complete peace of mind that your precious memories will be safeguarded during the final journey to your home – no matter what happens during transit.